Who is responsible
The owner of mollyandshaina.com is responsible for the personal information described in this policy. Privacy questions and requests can be sent through the site's submission form by selecting “General message.”
1. Information collected
You can browse most of the site without directly giving us personal information. The site may collect:
- Sticker requests: your name, email address, Australian delivery address, selected stickers, quantities, and confirmation of adult or parent/guardian permission.
- Submissions: your name, email address, submission type, message, consent choice, and any fan art file you choose to attach.
- Usage information: Google Analytics may receive information such as pages visited, approximate location, device and browser details, referring pages, IP address, and cookie or similar identifiers.
- Technical information: Cloudflare may process IP addresses, request details, security signals, and other network data needed to deliver and protect the site.
- On-device information: favourites, achievements, comic progress, and merch selections may be saved in your browser's local storage. This stays on your device unless you clear it.
2. How information is used
Information is used to operate and protect the site, understand which pages are useful, respond to messages, review sticker requests, contact requesters when necessary, and mail approved stickers. It may also be used to prevent spam, misuse, and security problems.
Personal information is not sold, rented, or used to send marketing emails. No payment-card information is requested or collected by the sticker service.
3. Service providers
The site relies on third parties that may process information on our behalf:
- Cloudflare hosts and protects the site and runs its server-side request handling. See Cloudflare's Privacy Policy.
- Resend delivers form submissions and sticker requests to the site owner by email. See Resend's Privacy Policy.
- Google Analytics helps measure visits and site usage. See how Google uses information from sites that use its services.
These providers may process information in countries outside Australia under their own terms and privacy practices.
4. Cookies and browser storage
Google Analytics may use cookies or similar technologies. You can restrict cookies using your browser settings or use Google's Analytics opt-out tools. Blocking them may affect analytics but should not prevent ordinary browsing.
The site's own local-storage features remember choices on your device. You can remove that information by clearing site data in your browser. Local merch selections are also cleared after a successful request.
5. Retention and security
Messages and request emails are kept only for as long as reasonably needed to review, respond, fulfil a request, resolve a problem, protect the site, or meet a legal requirement. Delivery addresses should be deleted when they are no longer needed for fulfilment or a related issue.
Reasonable technical and organisational steps are used to protect information, but no website, email service, or internet transmission can be guaranteed completely secure.
6. Children and permission
The site is suitable for a general audience, but children should not send personal information without a parent or guardian's permission. A sticker requester must be 18 or older or have parent/guardian approval for both the request and delivery address. If you believe a child provided personal information without appropriate permission, contact us so it can be reviewed and deleted.
7. Your choices and requests
You may ask whether we hold personal information about you or request that it be corrected or deleted. Use the submission form, select “General message,” and explain that your message is a privacy request. We may need enough information to verify the request and locate the relevant record.
8. Changes to this policy
This policy may be updated when the site or its services change. The effective date at the top will be revised when material updates are published.